hbajee Privacy Policy —
Your information is safe with us
This policy contains a full description of how your personal information is collected, used, stored, and protected on the hbajee platform.
Introduction and Purpose of This Policy
hbajee ("we", "our", or "platform") is a trusted online gaming and betting platform in Bangladesh. We place the highest importance on the privacy of our users ("you" or "member"). The purpose of this privacy policy is to clearly inform you what kind of information we collect when you use the hbajee.cam website, why we collect it, how we use it, and what steps we take to protect your information.
This policy applies to all services, products, mobile versions, and associated digital platforms of hbajee.cam. We may update this policy from time to time, and you will be notified in a timely manner if any significant changes are made.
What Information We Collect
hbajee collects the following types of information from you:
2.1 Information Provided at Registration
- Full name and date of birth (for age verification — only persons aged 21 or above may register)
- Email address and mobile number
- Username and password (stored in encrypted form)
- Residential address
2.2 Identity Verification (KYC) Information
- Copy of National ID (NID) or passport
- Selfie or photo (to confirm identity)
- Bank account or mobile banking number (bKash, Nagad, Rocket, etc.)
2.3 Automatically Collected Information
- IP address and device information
- Browser type, operating system, and session data
- Login time, page visit history, and click patterns
- Information collected from cookies and similar tracking technologies
2.4 Financial Transaction Information
- Deposit and withdrawal amounts and dates
- Payment method (bKash, Nagad, Rocket, bank transfer)
- Transaction ID and reference number
Purpose of Information Use
hbajee uses your personal information for the following purposes:
- Account Management: Registration, login verification, account security, and password recovery.
- Identity Verification: Age confirmation (21+), fraud prevention, and completing KYC.
- Financial Services: Processing deposits and withdrawals, and ensuring the security of financial transactions.
- Customer Support: Providing you with effective assistance via 24/7 live chat.
- Platform Improvement: Analysing user experience to improve hbajee's services.
- Promotional Communication: Informing you about bonuses and offers, subject to your consent.
- Legal Compliance: Adhering to applicable laws and regulations.
- Responsible Gaming: Monitoring play patterns and intervening to protect users.
Information Sharing and Third Parties
hbajee never sells your personal information to third parties for commercial purposes. However, information may be shared in specific circumstances:
4.1 Situations Where Information May Be Shared
- Payment Processors: With payment service providers such as bKash, Nagad, Rocket, and bank transfer to complete transactions.
- Technology Service Providers: For server hosting, data storage, and technical support.
- KYC Verification Agencies: With accredited verification bodies to confirm identity.
- Legal Authorities: In response to a court order or legal obligation.
4.2 Third-Party Obligations
hbajee maintains strict confidentiality agreements with all its third-party partners. They may only use the information for specified purposes and are obligated to ensure the security of that information.
Data Protection and Security Measures
hbajee uses industry-standard security technology to protect your personal and financial information. Our key security measures are:
- SSL Encryption: All data transmission is encrypted using Secure Socket Layer (SSL) technology, which prevents third-party access.
- Data Encryption: Stored personal information, especially passwords and financial data, is protected using advanced encryption methods.
- Two-Factor Authentication: The option to add an extra layer of security to your account.
- Firewall and Security Monitoring: Our systems are under active security monitoring around the clock.
- Access Control: Only authorised staff can view your information for specific, necessary purposes.
- Regular Security Audits: Regular audits are conducted to identify and address system vulnerabilities.
Cookies and Tracking Technologies
We use cookies on hbajee.cam to improve your browsing experience and ensure the functionality of the platform.
6.1 Types of Cookies
- Essential Cookies: For storing login status, language preferences, and security tokens — the site will not function properly without these.
- Analytical Cookies: To understand which pages on the site receive the most visits and how users navigate.
- Functional Cookies: To remember your preferences, such as language and game settings.
6.2 Cookie Control
You can disable cookies at any time from your browser settings. However, please note that disabling essential cookies may affect some features of the site.
Data Retention Period
hbajee retains your personal information only for as long as it is necessary or legally required. Generally:
- Active Accounts: Full information is retained for as long as the account remains active.
- Closed or Inactive Accounts: Even after an account is closed, information may be retained for a specified period as required by law.
- Financial Transaction Records: For as long as necessary for financial reporting and dispute resolution.
- Marketing Communication Consent: Until you opt out.
Once the designated retention period ends, your information is securely deleted or permanently anonymised.
Your Rights and Choices
As a member of hbajee, you have the following rights regarding your own personal information:
- Right to Access: You may request to know what information we hold about you.
- Right to Correction: You may request that any inaccuracies in your information be corrected.
- Right to Deletion: In certain circumstances, you may request that your information be deleted (however, this may not apply where there is a legal obligation to retain it).
- Right to Restrict Processing: You may request that the use of your information for certain purposes be paused.
- Right to Opt Out of Marketing: You may opt out of promotional emails or messages at any time.
- Right to Lodge a Complaint: If you have any complaint about how your information is managed, you may inform our support team.
To exercise any of the above rights, email us at [email protected] or contact us via 24/7 live chat.
Minors and Age Restrictions
hbajee strictly follows an age control policy. This platform is for persons aged 21 or above only. We do not intentionally collect information from anyone under the age of 21.
If we learn, based on information provided at registration, that a member is under 21, that account will be immediately closed and the collected information will be securely deleted.
If you believe a minor is using hbajee, please contact us.
Changes to the Privacy Policy
hbajee reserves the right to change this privacy policy as needed. If any significant changes are made to the policy:
- The date of the change will be updated at the top of the page.
- Registered members will be notified via email.
- A notice may be displayed when you visit the site.
Continuing to use hbajee after a change will indicate that you have accepted the updated policy. It is therefore recommended that you review this page from time to time.
Contact and Complaint Resolution
If you have any questions, concerns, or complaints about this privacy policy or the handling of your personal information, please contact us through the following:
- Email: [email protected]
- Live Chat: Direct 24/7 chat from any page of the site — fully in Bengali
We will endeavour to resolve any privacy-related request or complaint within a reasonable time.
Related Policies and Terms
Alongside this privacy policy, hbajee has several other policies that should be read together:
- Terms and Conditions — General terms for using the platform.
- Responsible Gaming — A guide to building safe and healthy gaming habits.
- About Us — An introduction to hbajee and our commitment.
- FAQ — Answers to common questions.